1. Data Controller
AppField is a product developed and operated by Digitalia Studio. Digitalia Studio is responsible for the use and protection of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) of Mexico.
2. Personal Data Collected
To provide our services, we collect the following information:
- Full name
- Email address
- Company name
- Phone number (optional)
- Application usage information
3. Purpose
We use your personal data for the following purposes:
- Creating and managing your account, processing work orders and providing technical support
- Sending important service notifications, updates and responding to inquiries
- Generating invoices and processing payments
- Analyzing platform usage to improve features
- Protecting the integrity of our systems and preventing fraud
4. Mobile App Permissions
Our Android mobile app requires the following permissions to operate correctly:
- Camera — to capture photo evidence of work performed
- Location (GPS) — for real-time tracking of field technicians
- Storage — to save photos and files related to work orders
5. Sharing Information with Third Parties
We do not sell or share your personal data with third parties for commercial purposes. We only share information in the following cases:
- For payment processing, which is handled by Stripe Inc., who may collect payment data in accordance with their own privacy policy available at stripe.com/privacy
- When required by law or a competent authority
- When you give us your explicit consent
AppField will never sell your personal data to third parties for advertising or commercial purposes.
6. Data Security
We implement reasonable technical, administrative and physical security measures consistent with the current state of technology, in order to protect your personal data against unauthorized access, loss, alteration or destruction.
However, no security system is completely infallible. AppField does not guarantee that unauthorized third parties will not eventually be able to overcome such measures. Consequently, we will not be liable for unauthorized access that occurs despite having implemented the described measures, unless such access is directly attributable to our gross negligence.
We recommend keeping your access credentials confidential and notifying us immediately of any unauthorized use of your account.
8. Your Rights
At any time you have the right to exercise the following rights:
Know what personal data we hold about you and how we use it.
Correct inaccurate or incomplete data.
Request deletion of your data when you consider its use is excessive or unnecessary.
Object to the use of your data for specific purposes.
How to exercise your rights
Send an email to contacto@appfield.tech with the subject line "Data Rights Request", including:
- Full name and registered email address
- Clear description of your request
- Document proving your identity
We will respond within a maximum of 20 business days, with 15 additional business days to carry out the requested right, if applicable.
9. Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with the corresponding update date. We recommend reviewing it periodically.
10. Contact
For any questions or clarifications about this privacy policy:
- Email: contacto@appfield.tech
- WhatsApp: +52 55 3240-0944
- Website: appfield.tech
- Hours: Monday to Friday, 9:00 AM – 5:00 PM (CST, UTC-6)
AppField is a product of Digitalia Studio.